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Many thanks Hal, Subsequent to my original posting, I was able to fix the issue. Run an elevated command prompt i. Restart the computer. Android mobile setup. Other mobile devices. Troubleshooting on Mobile. Need more help? Join the discussion. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve?
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Was this comment helpful? Choose where you want to search below Search Search the Community. Search the community and support articles Outlook Outlook. Tryx3 Article Author. This article is about using the pop method to retrieve email in Outlook Online accounts themselves are not pop or imap or Exchange ["EAS"]. I have included a brief reference to Exchange accounts ["EAS"] Towards the end of the article, I also start wittering on about imap email and about smartphone email because I always have those issues at the back of my mind when I am setting up Outlook If you have a suggestion for improving this Forum article then please post a comment below.
Setting an account up to use Exchange ["EAS"] allows synchronisation of many additional features such as calendars. Outlook can only handle a single Exchange account. To use more than one you would have to create a new profile and would have to switch between profiles to use different email accounts. I think this is too awkward for routine use. I believe that Outlook onwards can have multiple Exchange accounts.
There is guidance on setting up Exchange accounts in Outlook Set up email and Set up email on an Android phone or tablet - Office Support. As shown in paras 1. I therefore check my email before leaving my master computer, I use the others to check for new emails while I am away then, when I return, I recheck email on the master computer [which deletes them from the server].
The emails are synced when you have an internet connection and, once synced, the emails can still be viewed in Outlook whether the internet is still connected or not.
You can download copies of emails to a device but they still remain on the server. Email attachments can also be downloaded but this is done as a separate action as I understand it but I imagine that I am merely missing an imap setting somewhere.
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